All consumers are entitled to a fair deal, whether purchasing a product or a service. That's the principle that motivates every member of the MTAQ's 13 industry divisions, including new and used vehicle dealers, repairers and service providers.

No-one can become a member of the MTAQ unless he/she agrees in writing to be bound by the Association's 14-point Code of Ethics which requires them to act honestly and fairly in all dealings with the public and conduct all business with strict professional courtesy and integrity.

In addition, there are clear procedures for the resolution of any disputes which might occur between a member and a consumer.

Look for the MTAQ sign when you're contemplating auto-business! If you are unsure as to whether a business is a member call the MTAQ reception on (07) 3237 8777, or go to our Find a Member search.