Industry Specialist Mentoring Provider - AUTOMOTIVE

In the 2017-2018 Federal Budget, the Australian Government announced the Industry Specialist Mentoring for Australian Apprentices (ISMAA) program. The ISMAA program will aim to increase apprentice retention rates, particularly in the first two years of training, to improve completion rates and support the supply of skilled workers in specific industries.

The Motor Trades Association of Queensland (MTA Queensland) is delighted to be an ISMAA Provider for the automotive industry for 2018 & 2019.
Read more about the program here.


Along the way an apprentice may experience challenges in the work environment and personally.

 Our highly skilled industry mentors will provide support, assistance and guidance including:

  • face-to-face support (average of six hours);
  • e-mail support;
  • mobile phone & SMS (text) support;
  • “hotline” telephone support for complaints; and/or
  • other preferred contact (eg: Messenger).

 The mentors will assist by:

  • providing support in the development of technical skills;
  • supporting off-the-job learning needs;
  • providing career and pathway advice related to the automotive industry;
  • providing motivation and confidence building to help achieve potential and build resilience;
  • being a positive role model to help encourage independence, self-reliance and assistance with resolving issues that could pose a threat to the completion of the training;
  • providing support and advice to apprentices during periods of personal difficulty; and
  • supporting mental health and providing a process to assist in dealing with issues and seeking help.

Mentor Team




Mobile number

Peter Ruhanan

Sign Up Form

Program Manager

0438 220 234

Andrew Bear

Sign Up Form


0488 031 347

Warren Archer

Sign Up Form


0437 185 637

Andy O’Hearn

Sign Up Form


0438 102 712

Sam Quin

Sign Up Form


 0418 773 685


Employer Connection & Workshops

MTA Queensland is committed to ensuring employers are fully connected to the program with regular communication, resulting in positive outcomes for the student, employer and industry collectively.

MTA Queensland will also hold industry engagement workshops for employers to review and discuss the mentoring program. The next workshop will be announced soon. 

Complaint Handling & Hotline

MTA Queensland takes complaints very seriously and will treat every matter with urgency and attention. The hotline phone number (07) 3237 8783 will be in operation 24 hours a day, 7 days a week. An initial response time will be within 24 hours.

Helpful Links - FOR APPRENTICES:

SALT (Supporting and linking Tradeswomen) is aimed at proving support to tradeswomen in Australia including apprentices and women seeking to work in the trades. 
Find out more -

The Queensland Government has a number of helpful resources for Mental Health support and counselling:

Heads Up Ideas for looking after your mental health at work and achieving a good work-life balance.

Helpful Links - FOR EMPLOYERS:

Sane provides general information about mental health in Australia. In particular, it has information on seeking help and connecting with others as well as everything you need to know about mental health and illness including treatments, support, and how you can help yourself.

beyondblue Business in Mind is a resource developed especially for SME owners and managers. It provides information and resources to help you manage your own mental health and mental health issues you may experience in the workplace.

Heads Up Besides benefitting employees, a mentally healthy workplace is more productive.


The Big Stigma

Mental health issues are really common. Every year, 4 in every 16 young Aussies experience a mental health issue, but 3 of those 4 won’t get the help they need. The more we talk about mental health issues, the easier it becomes for young people to seek help. Visit headspace’s Big Stigma website for information on how to tear down stigma associated with mental health issues. The more we share, the more we talk, the more we tear it down. #thebigstigma

R U OK? Day

R U OK? Day is a national day held on the second Thursday of September each year, dedicated to inspiring people of all backgrounds to regularly ask each other ‘Are you ok?' 

Benefits of the ISMAA Program

The Directions in Australia’s Automotive Industry 2017 report states that “over the coming decade, it is anticipated by many that the automotive industry will undergo a process of transitional change that is greater than anything it has ever experienced before. This change is expected to alter the structure, product and service delivery of the automotive industry, with few other industries forecast to encounter this level of disruption.”

The automotive industry will continue to face challenges both in the immediate future and over the longer term. Skill shortages within the automotive industry are at their highest proportions ever recorded, with a current national shortage of 27,377 skilled positions that is forecast to rise to over 35,000 positions in 2017/18. These skill shortages are affecting almost half of the automotive industry, constraining business productivity, planning, investment and growth. Over this time, the wider uptake of electric, connected and autonomous vehicles is anticipated to disrupt the structure and business models of the automotive industry to a degree never witnessed before.

As a result, there is a great deal of turbulence for industry, employers and apprentices. Coupled with this is the fact that the first few years of an apprenticeship can be hard. We believe with the right support many apprentices and trainees can complete their trade qualification. MTA Queensland, through delivering this mentoring program, will look to increase retention rates in the apprentice system to create a viable, skilled work force into the future, where we believe there will be an abundance of exciting opportunities available as we enter a new age of innovation in the automotive industry.

 Industry Specialist Mentoring for Australian Apprentices (ISMAA) is funded by the Australian Government Department of Education and Training.

MTA Group

MTA Queensland is the peak body representing the interests of employers in the retail, service and repair sectors of Queensland’s automotive industry.

MTA Institute (RTO No. 31529) is the largest private provider of automotive apprenticeships and training in Queensland.

MTAiQ, Australia’s first automotive innovation hub, is a facility offering an eco-system that supports innovation in the motor trades.

Get In Touch

  • Phone: (07) 3237 8777
  • Toll free: 1800 177 951
  • Fax: (07) 3844 4488
  • Email:
  • Postal Address: PO Box 4530, Eight Mile Plains Qld 4113
  • ABN 74 028 933 848


Our Location

  • Freeway Office Park, Building 8
  • 2728 Logan Road, Eight Mile Plains QLD 4113

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